Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing a smooth, reliable, and convenient shipping experience.
Order Processing
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Orders are typically processed within 1–3 business days after payment is successfully confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During holidays, promotions, or periods of high order volume, processing may take additional time.
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You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Time
Estimated delivery times may vary depending on your location, shipping method, and carrier.
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Standard Shipping: Approximately 3–7 business days
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Expedited Shipping: Available where offered and may arrive sooner
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs, or other circumstances beyond our control.
Shipping Charges
Shipping costs are calculated at checkout based on the destination, package size, weight, and selected shipping method.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number, when available.
Please allow some time for tracking information to become active after the package has been handed over to the carrier.
Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Delayed or Lost Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
If your package appears to be delayed, please contact us with your order number and tracking information so we can assist you.
For packages confirmed as lost by the carrier, we will work with the carrier to determine the appropriate resolution.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged package and product.
We will review the situation and assist you with the next steps.
International Shipping
International shipping may be available for selected products and destinations.
International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their destination country.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.
Thank you for choosing our store!